I have been a customer of Raytel Communications which is located in North Adams, Massachusetts for many years and have always found this company to be very professional and reliable. The other tip which is posted on this page obviously refers to a company called Raytel Communications, LLC which sells telephone calling plans under the name Raytelworld. The company which is located in North Adams, Massachusetts installs telephone answering systems and repairs computers. Please disregard the negative tip when looking for communications experts in this area (North Adams, Massachusetts).
Raytel communication ; very bad customer support.
I hv used this service for a month. We don't get 24X7 support. For any information even ur usage details, remaining days everything u have to ask to ur agent under whom u hv purchased ur plan. Even I sent email and when agent was online I asked him again & again but no reply from him (Agent name is: Suman Natakala). When u make inquiries initially at tht time he talks very nicely and thn after no reply even after lots of emails. Sometimes we call them still not answering.
Its a cheapest solution but very poor service. Once u stuck with some problems thn god helps u. I hv used this service for a month; Quality is good enough but very poor customer support. I need to look for another options.
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